Terms and Conditions

Terms and ConditionsLast updated: 26 January 2026

1. Information.

The website www.sonicfpv.it (hereinafter the “Website”) is operated by SONIC FPV di Mirko Fontanella, with registered office at Vico Primo Sardegna 12, 09050 Villa San Pietro (CA), Tax Code: FNTMRK77C18B354L, VAT No.: 04143060921, REA: CA-366595, WEEE: IT25070000017332 (hereinafter “SONIC FPV”).

2. Acceptance of the Terms and Conditions of Sale.

These Terms and Conditions of Sale (hereinafter the “Terms”) govern the purchase of Products through our Website.
The Customer undertakes to carefully read these Terms before placing an order.
By placing an order, the Customer declares that they have read, understood, and accepted these Terms.

3. Products and Prices.

Product Description.

The products available on the Website are described with the greatest possible accuracy through images, specifications, and technical details. We are committed to keeping the information up to date and correct; however, errors or inaccuracies may occur. In such cases, we reserve the right to correct the information and update the content at any time and without prior notice; such changes will not affect orders already completed.

Prices.

The prices indicated on the Website are expressed in Euros and represent the final price of the product. Any shipping costs are indicated separately and clearly before the order is completed.

SONIC FPV operates under the flat-rate tax regime pursuant to Article 1, paragraphs 54–89, Law 190/2014. VAT is not applied pursuant to law and the amount is not deductible for tax purposes.

4. Payment Methods.

Accepted Payment Methods.

The Website uses PayPal Checkout as its payment system. Through PayPal it is possible to make payments via:

  • PayPal account
  • Credit/debit cards (Visa, MasterCard, Maestro, etc.)
  • Google Pay
  • Apple Pay

All available payment methods are managed exclusively through the PayPal platform.

Payment Security.

All payments are processed through PayPal, which operates as a certified third-party provider and complies with international security standards, including PCI-DSS and Strong Customer Authentication. SONIC FPV does not process, store, or have access to the customer’s card or wallet data.

Data transmission between the user and the Website takes place via a secure HTTPS connection.

Order Processing.

Orders are processed only after payment confirmation by PayPal.
The charge may occur immediately or via pre-authorization, depending on the methods provided by PayPal.

Changes to Payment Methods.

SONIC FPV may update or modify the available payment methods if necessary for technical or security reasons or due to changes in the services offered by PayPal.
Any changes will not affect orders already completed.

5. Shipping and Delivery

Shipping Costs

Shipping is carried out exclusively within Italian territory.

Home delivery costs € 7.90 for orders up to € 198.99 and is free for orders equal to or greater than € 199.00.

Alternatively, shipping via InPost (Locker and Point network) is available at a cost of € 4.90 for orders up to € 198.99.
Shipping via InPost is also free for orders equal to or greater than € 199.00.

All options and related costs are clearly displayed in the cart and at checkout.
For orders below the free shipping threshold, the selected cost is charged at the time of payment.

Order Processing

Orders are processed within 1–2 business days from payment confirmation. During holiday periods or times of high demand, processing times may be subject to slight variations.

Shipping Methods

  • Shipping via BRT Courier: delivery is made to the Customer’s address with average delivery times of 48/72 business hours from shipment confirmation. Once handed over to the courier, the Customer will receive the tracking code by email, active within 24 hours.
  • Shipping via InPost: delivery is made to an automatic Locker or affiliated pickup point (e.g. tobacconists or shops) chosen by the Customer during checkout.
    When the parcel arrives at the delivery point, collection must take place within the time limits established and communicated by email. The recipient will receive an SMS and an email with the pickup code and the storage expiration date. In the event of failure to collect within the established time, any return or reshipment costs requested by the carrier may be charged to the customer. Average delivery times are 48/96 hours but may vary depending on location and the availability of Lockers or InPost points.

Responsibility for the Shipping Address

The Customer is required to provide a complete and correct address for home delivery, including all information necessary to allow delivery (first and last name on the doorbell or intercom, street, house number, ZIP code, city, and province).

In the case of shipping via InPost, the Customer is responsible for correctly selecting the Locker or InPost point and for promptly collecting the parcel.

SONIC FPV cannot be held responsible for delays or failed deliveries in the event that the Customer provides incorrect addresses or other incomplete or non-compliant information, such as incorrectly selected Lockers/points or failure to collect within the established time.

Delivery and Checks

Delivery times are indicative and may vary due to causes beyond SONIC FPV’s control (weather conditions, strikes, carrier service disruptions, force majeure).

Upon home delivery, the Customer must check that the packaging is intact and shows no signs of tampering.

In case of visible anomalies, the Customer may:

  • accept with reservation, indicating the reason on the delivery document
  • refuse the package in case of evident damage.


Assistance in Case of Problems

In the event of damaged or tampered packages, significant delays, or issues related to collection from Lockers or InPost points, the Customer is invited to promptly contact our Customer Service at assistenza@sonicfpv.it.

Changes to the Shipping Policy

We reserve the right to modify this Shipping and Delivery policy at any time; changes will apply exclusively to orders placed after their publication on the Website.

6. Right of Withdrawal and Returns Policy.

Purchases made on this Website are governed by the Consumer Code (Legislative Decree 206/2005, Articles 52–59). The Customer has the right to withdraw from the contract within 14 days of receiving the product, without providing any reason.

Return Conditions.

Products must be returned intact, in their original packaging, and complete with all parts and accessories. Damaged products or products with missing parts, such as accessories or original packaging, will result in a proportional reduction of the refund based on the condition of the product.
Any free products supplied together with the returned item must be included in the return, as the free item is intended to be linked to the purchased product. It is not possible to retain a free product if the item with which it was purchased is returned.

How to Exercise the Right of Withdrawal

To exercise the right of withdrawal, the Customer must send, within the established term, a written notice to our Customer Service at the email address assistenza@sonicfpv.it or via the contact form available on the Website.
The notice must contain the following information:

  • Customer’s first and last name;
  • order number;
  • date of purchase;
  • explicit declaration of the intention to exercise the right of withdrawal.

Following the withdrawal notice, SONIC FPV will provide the Customer with operational instructions for returning the Products.

Shipping Costs and Responsibility.

The costs of shipping for returning the Products are borne by the Customer. It is recommended to use a reliable courier and a tracked and insured shipping service.
In the event of loss, theft, or non-delivery of the goods, the refund cannot be issued if the Customer does not provide adequate proof of shipment of the Products.

Refund

The refund of the amount paid by the Customer, including the initial shipping costs incurred for the purchase, will be made within 14 days from the withdrawal notice, upon receipt of the Products or proof of shipment.
If the returned Products are found to be damaged, tampered with, or used improperly beyond what is necessary to verify their nature and functioning, SONIC FPV may proportionally reduce the refund, in compliance with applicable law.

Contacts.
For further information on the right of withdrawal or for assistance, please contact our customer service at assistenza@sonicfpv.it or via the contact form available on our Website.

7. Warranty.

Legal Warranty of Conformity.

The Products sold by SONIC FPV are covered by the Legal Warranty of Conformity provided for by Articles 128–135 of the Consumer Code (Legislative Decree 206/2005).
The Legal Warranty applies to conformity defects that occur within 24 months from delivery, provided they are not the result of improper use, use not in accordance with the intended purpose, or the manufacturer’s instructions, if provided.

In the presence of a conformity defect, the consumer is entitled to repair or replacement of the product at no additional cost.
If repair or replacement is not possible or is not carried out within a reasonable time, the consumer may request a price reduction or termination of the contract.

Warranty Exclusions.

The Legal Warranty does not cover damage resulting from:

  • improper use or use not in accordance with the manufacturer’s instructions
  • unauthorized modifications or interventions
  • accidental damage or damage from external causes
  • normal wear and tear of the product

Procedure to Request Warranty Service.

To make use of the Legal Warranty, the consumer must:

  • report the conformity defect during the validity period of the Legal Warranty
  • provide information useful for identifying the order, such as the order number or date of purchase
  • contact Customer Service to initiate the assistance procedure

Documentation relating to the order is sent by email at the time of order confirmation and is always available in the customer area of the Website.

Preliminary Defect Verification.

To facilitate and speed up the handling of assistance requests, before returning the product, the Customer is invited to cooperate with Customer Service for a preliminary remote verification. This verification may include guided tests, technical suggestions, or the submission of photos and/or videos useful to document the alleged defect and assess its eligibility under the Legal Warranty of Conformity.

The preliminary verification does not limit or prejudice in any way the Customer’s rights arising from the Legal Warranty.

If, following technical checks, the defect is recognized as covered by the Legal Warranty, the product may be returned for repair or replacement at no cost to the Customer.

If the defect is found not to be covered by the Legal Warranty (for example, due to improper use or tampering), the costs of shipping and returning the product will remain the responsibility of the Customer, subject to prior notice and acceptance.

8. Customer Service.

The Customer Service of our e-commerce is available to provide support and answer all your questions. Customers can contact us for clarification on the following topics:

  • Terms and Conditions: for information on purchasing policies, returns, shipping, and consumer rights.
  • Product use: for assistance on how to best use our items, including practical advice and tips.
  • Website issues: to report any technical difficulties, errors, or malfunctions during browsing or the purchasing process.
  • Other requests: for any other questions or needs that may arise during your shopping experience.

You can send an email to assistenza@sonicfpv.it or use the contact form available on our Website. We will do our best to respond as quickly as possible!

9. Limitation of Liability and Applicable Law.

Limitation of Liability.

SONIC FPV adopts all reasonable measures to ensure the proper functioning of the Website and order management, but within the limits permitted by law, it cannot be held liable for:

  • delays or service disruptions due to force majeure, technical problems, network malfunctions, or transport carrier disruptions;
  • temporary unavailability of Products or errors in updating prices and availability;
  • damage resulting from improper, non-compliant, or unauthorized use of the Products.

Applicable Law and Jurisdiction.

The sales contract between the Customer and SONIC FPV is governed by Italian law.

For disputes with consumer Customers, mandatory territorial jurisdiction lies with the court of the consumer’s place of residence or domicile.

For purchases made by professionals or companies (VAT number holders), the court of Cagliari shall have exclusive jurisdiction.

10. Privacy and Cookies

Privacy.

The processing of personal data is carried out in compliance with Regulation (EU) 2016/679 (“GDPR”) and applicable national legislation. The complete Privacy Policy is available at the following link:
Privacy Policy

Cookies.

The Website uses technical cookies and, where necessary, other cookies as described in the Cookie Policy. The complete Cookie Policy can be consulted here:
EU Cookie Policy